FAQs
Getting Started:
If you haven’t acquired the App through the App Store, scan the QR code shown below to download and install the Reolink App on your iOS or Android phones.
Camera Set-Up
The SIM card will already be installed, you will need to insert the battery to power it up. Then you can start the initial setup via the Reolink App when you hear the voice "Network connection succeeded".
Step 1. Tap on the icon in the top right corner to start the configuration.
Step 2. Scan the QR code on the back of the camera. If the phone doesn't respond, please click on the Enter button below the scan window and then type in the 16-digits characters under the QR code of the camera.
Step 3. Create the login password and click Next to continue.
Step 4. Name the camera and set the time, then click the button Next to enter the next page.
Step 5. Read the tips and click Use now to finish the Initialization.
The Reolink Go comes with the 18650/3.6V/7800mAh rechargeable lithium battery. Normally, the battery lasts for about 2 months in Standby mode. And if you access the camera for the live feed, playback and configuration or the camera are activated by motion, the battery will last about 500 minutes. The Reolink Go will send you the low-battery notification if the battery level goes down to 10%.
Note: Reolink Go is not compatible with other brands’ battery.