Q: The device cannot be previewed properly?

A: Check whether the network is normal, you can place the camera close to the router, and if not, it is recommended to reset the device and add it again. 

Q: Why is it still in the list of devices after resetting?

A: The reset device only resets the network configuration of the camera, but cannot change the configuration on the App. Please remove the camera and delete it on the app.

Q: How to cut the camera network to another router?

A: Remove and reset the device on the app then configure the device again on the app.

Q: Why doesn't the device identify the SD card?

A: It is recommended to plug-in the SD card after a power cut. Confirm whether the SD card is normally available and the format is FAT32.

Q: Why I can’t get the notifications on my cell phone app?

A: Please confirm that the app is running on the phone and the relevant reminder function has been opened.

Please see below for full instructions in the attached copy of the Manual for this device.